- How to make a booking ?
- Please fill the reservation form available on each hotel
or services. Some fields are required to fill in such as:
Name, Email Address, Country, Check-in Date, Check-out Date,
Number of Adults, Room Types, and Room Category.
- Try to describe us your special request or any requirements
on the "description" box available on the form.
- Please double check your email address carefully before
submitting your request. If your email bounces back, we will
not be able to reply to you.
- How long does it take to get the reply ?
- We will reply all your request / reservations as soon as possible.
- How to pay the hotel reservation ?
- We will need your credit card details once the reservation
is confirmed.
- Your credit card will be used as a guarantee and will be charged
if there is any cancellation within certain period of cancellation
policy.
- All payment will be collected upon arrival in Bali except
for reservation beyond Bali.
- We do accept cash / travellers cheque / Visa / Master Card
/ Amex.
- What does it include on the special internet rates ?
- Special internet rates are including 21% tax and service charges.
- Breakfast is include in some hotels (please read carefully).
- Free arrival transfer will be provided for a minimum 5 nights
stay at hotel located in Kuta / Legian / Seminyak / Sanur /
Nusa Dua / Jimbaran.
- How to cancel the reservation ?
- Please just email us the previous correspondence and change
the subject with "cancellation for hotel name"
If you have any questions, please click
here to fill out contact form.
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If
you have any suggestions or comments, please e-mail us at info@ubud-balivillas.com